Basic of Tourism Products & Services Management

1. Introduction, 2. Hotel and Hospitality: Services and Facilities, 3. Hospitality Service Management and Product Development., 4. Special Features of Tourims Marketing, 5. Catering and Food Service Industry, 6. The Importance and Structure of Employment Services in\r\nHospitality, 7. Product in Tourism Management, 8. Globalization of Services Management, 9. Customer Service Management in Tourism Industry