Principles of Hotel Front Office Operations

Role of Workplace Communication in Front Office Operations, Importance of Team Environment Management in\r\nFront Office, Employee Health and Safety in Front Office Management, Effective Customer Service Techniques, Hotel Front Office Reservation Procedures, Effects of Computer Reservation System in the Operations, Online Accommodation Reception Services, Front Office Management Night Audit, Duties & Responsibilities of Club Reception, Concierge and\r\nBell Services, Cashiering Services: Security Policies and Procedures