Hotel Housekeeping Training Manual

Introduction to Hotel: Services and Facilities, Hotel Housekeeping Departments, Organization of a Lodging Establishment, Housekeeping and Cleaning Management and Floor Sealers, Job Specifications of Housekeeping Staff, Management Style in the Hospitality Industry, Staffing Housekeeping Positions, Managing Customer Interactions, Role of Housekeeping Control Desk, Housekeeping Operationsm, Attributes and Qualities of Housekeeping Staf, Maintenance Department